Once we know what we are trying to achieve with our organisation/business the next question is "what will we keep doing?" We should keep doing what adds value to us, our organisation and the people involved in it. We should keep listening to our customers about what they like, and don’t like about the products and services we produce. We should act on their feedback. We should test new ideas and learn quickly from the outcomes and also from the missteps we take. We should keep collaborating with others, give credit for success generously, and share feedback and feedforward with others with respect and integrity. We should keep prioritising clarity and clear thought over noise, and long-term impact over short-term wins. We should keep showing up for ourselves and others, be curious, accountable, and kind. We should recognise when elements of the organisation are working, and not working, and take the actions we need to take to make the organisation robust, resilient ...