Monday reflection: how can we be more effective?

Ernest Hemingway said "Never confuse movement with action!" 

In our personal lives and the organisations we work in we often meet seemingly very busy people, but whilst they are filling their time, are they actually being effective? We may measure our output in terms of the length of our working day, the volume of emails, reports or widgets we produce, but are these good measures of effectiveness or performance for our organisations, departments and teams?

What performance indicators are appropriate to our roles and responsibilities or the wider business? We could:

• Develop financial measures include return on capital employed, profitability, resource efficiency to determine economic effectiveness
• Review actual results and outputs not just activities to determine functional effectiveness;
• Assess behavioural change to deliver personal effectiveness; 
• Monitor supplier, customer and employee satisfaction with performance to determine supply chain level effectiveness
• Analyse how well the an organisation aligns resources, culture, and strategy to achieve its mission and long-term goals i.e. strategic effectiveness.

Think about developing a DRAMA scorecard to reflect on being effective.